Thursday, April 23, 2020
As you know, Gov. Kemp has authorized the reopening of some businesses. We want you to know that we are taking all precautions, including social distancing, to keep our staff and you safe. Listed below are some of the guidelines we will be using over the next several weeks:
2) All staff members are required to wear a mask as a precautionary measure.
3) We continue to sanitize throughout office before and after patient/staff use.
Thursday, April 16, 2020
Thursday, April 2, 2020
We are treating eye emergencies in-office and via telemedicine, receiving glasses and contacts orders by phone for curb-side pick-up, as well as providing private in-office eyewear consultations by appointment only.
Please call us at 770-479-0222
Wednesday, March 25, 2020
As you know, Gov. Kemp has authorized the reopening of some businesses. We want you to know that we are taking all precautions, including social distancing, to keep our staff and you safe. Listed below are some of the guidelines we will be using over the next several weeks:
1) All patients need to wear a mask,
will be temperature tested, and will wash hands prior to entry to the building. Please enter alone (1 adult may enter with a
minor).
2) All staff members are required to wear a mask as a precautionary measure.
3) We continue to sanitize throughout office before and after patient/staff use.
4) We are reaching out to patients in
advance to ensure we have all your current information (address, insurance).
5) Eyewear pickup will still be
available via curbside. We will continue
shipping contacts directly to your home.
Thursday, April 16, 2020
We hope this message finds you and yours healthy. We wanted to give you an update below on the status of the practice during the current COVID-19 (coronavirus) situation.
Our office remains opened with a team to assist you with the following limited services:
- Eye emergencies such as sudden vision changes, injuries, red eyes, and other urgent issues
- Schedule private consultations with our optician for the purchase of prescription eyeglasses and sunglasses
- Place contact lens orders with free shipping direct to your home
- Place eyewear orders
- Schedule appointments
- Curbside pick-up of eyewear orders
Please call our office so we may address your eye emergency concerns and assist you with orders and scheduling. In order to make every effort to help you avoid the emergency room our office will be using telemedicine and in-office treatment.
We anticipate our office will be able to offer full services in the next few weeks. Our office will have new procedures and protocols in place to ensure the continued health of our patients and team.
Thank you for being our patient during and after these tough times. We will not only get through this, but we will emerge stronger after it!
Dr. Kyle Edwards
Thursday, April 2, 2020
We are treating eye emergencies in-office and via telemedicine, receiving glasses and contacts orders by phone for curb-side pick-up, as well as providing private in-office eyewear consultations by appointment only.
Please call us at 770-479-0222
Wednesday, March 25, 2020
During this extremely difficult situation with the coronavirus (COVID-19), nothing is more important to Edwards Eye Care than protecting the health and safety of our patients. If you are running low on contact lenses and/or your contact lens prescription is expiring, we will extend your prescription as needed until May 31, 2020. Please remember, it is still important that you replace your contact lenses on time and as prescribed by your healthcare provider. Over wearing your contact lenses, puts you at risk for infection and other eye health problems.
For your safety and convenience, we are offering curb-side pick-up so that you do not have to enter the office. We can also ship your contact lenses to you free of charge. If you have any questions or want to place an order, call our office at 770-479-0222
Your safety and well-being are of the utmost importance to us. We see this temporary change to be the best way to maintain the safety and well-being of everyone with whom we come in contact. Our office will remain open at this time for eye emergencies in-office or via telemedicine , receiving prescription refills for glasses and contacts by phone for curb side pick ups, and providing private eyewear consultations by appointment only. We will be scheduling comprehensive eye exams starting in mid to late April.
If you need to come in for a medical eye emergency, please call to make an appointment as our online schedule is temporarily taken down. We are also happy to meet you curb side to deliver contacts or eyeglasses if needed – just give us a call when you arrive at (770) 479-0222.
We will continue to keep you updated as the situation develops.
We appreciate your business and thank you for your patience as we navigate this situation together. If you have any questions or concerns, please contact our office.
For more information on the CDC recommendations for COVID-19, please visit https://www.cdc.gov/ coronavirus/2019-ncov/ healthcare-facilities/index. html .
We have always prioritized the cleanliness of our office,
equipment and tools, but have added some additional layers of precaution during
this time.
We are trying to remain calm
and to learn as much as we can about this virus, even as the information is
changing daily. The Centers for Disease
Control and Prevention (CDC) and the Georgia Department of Public Health (DPH)
have been closely monitoring and responding to the ongoing outbreak of COVID-19
caused by the novel coronavirus. Based on guidelines set by the CDC and the
DPH, the following protocols will be implemented in our office effective
immediately.
-
Patients who believe they are showing signs of infection, or who
live with someone with symptoms, will be asked to reschedule their
appointments and stay at home. This
is especially true if you have fever, cough, shortness of breath or trouble
breathing. Call your physician’s office
before going in for an appointment to minimize exposure risk to those in your
community.
-
Inform us if you have traveled out of the country recently and
reschedule your appointment to ensure you are symptom free if you have traveled
to a high-risk location within the last 14 days.
-
We ask that you help us prevent the spread of viruses through good
hand hygiene. Wash your hands for 20
seconds with warm/hot water and soap.
Avoid touching your face and placing fingers in your mouths. Please understand our team will refrain from
handshakes.
-
Hand sanitizer is being used copiously throughout our office by
our team, and will be available to patients as well.
-
We are continually disinfecting hard surfaces in our office such
as sink faucets, doorknobs, countertops, etc.
-
When trying on eyeglasses, we ask you to put all frames in the
designated bin for disinfecting. We will be cleaning each frame before placing
them back on the board.
-
All pens, clipboards and other items used by patients and staff
will be disinfected after each use.
-
We will continue our current cleaning protocols in our office in
regards to patient rooms, equipment, disposable goods and personal protection. We
do this for your safety. Your health and
well-being, as well as that of our team, is our primary concern.
We thank you for your patience, cooperation and understanding
during this difficult time. We are here
to serve our community, and will do everything in our power to provide treatment
in a safe manner to our patient population.
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